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Development Associate

Development Associate

Date: Thursday, May 19, 2022

Position Description: 

The Development Associate reporting directly to the Vice President of Development is responsible for supporting Membership and Development Database Operations, prospect tracking, gift processing, and working closely on special fundraising events. In addition to assisting with the cultivation and stewardship of donors. The Development Associate plays a key role in supporting all Development Office activities, particularly broad-based fundraising, and membership. The ideal candidate has a proven ability to work collaboratively in a team-oriented environment. Excellent written and oral communication skills, proven ability to problem-solve, think flexibly, and learn and grow from the experience. Must have strong organizational and computer skills. 

CORE RESPONSIBILITIES, but not limited to… 

Membership and Development Operations: 

  • Assist with maintaining, modifying, and updating membership and development record information for accuracy by using the internal databases (Raiser’s Edge and Galaxy), internet communication, and commerce software.
  • Synchronize membership data transfer between sales and donor database systems, audit and edit transfers for accuracy. In addition to filing all paperwork and maintaining careful records for the accurate flow of financial information between the development and accounting department.
  • Assist with the preparation and printing of membership cards and welcome materials mailed to members. Support the membership telephone coverage team.
  • Assist the VP of Development in identifying prospective individual donors, scheduling cultivation meetings, and recording results and next steps.
  • Input development-related gifts, event registration, and donor information.
  • Facilitate credit card transactions and process all pledges, cash, stock, intentions, in-kind, and
  • invoices for the development division.
  • Act as a liaison with the Finance department, troubleshoot issues, and lead the development of
  • new systems and procedures ensuring smooth communication and procedural maintenance
  • between both departments under the direction of the Manager of Donor Relations.
  • Assist with report generation as needed; assist with 990s; audit needs; pulls financial reports.

Fundraising:

  • Coordinate the preparation of individual giving solicitations and communications as needed and interact with external mail houses and the in-house design department.
  • Oversee preparation of acknowledgment letters and pledge reminders in a timely manner, update and personalize letters as required.
  • Respond to donor communications with a superior level of customer service.
  • Help support fundraising and membership events.

Administrative Support & General Office:

  • Provide high level administrative support to the Vice President of Development and/or the Director of Donor Relations including management of calendars, travel itineraries.
  • Arrange internal and external meetings and room requests, organize administrative files, write correspondence.
  • Assist with donor scheduling as needed including the tracking of donor communication and activities in Raiser’s Edge and SmartSheet.
  • Create and maintain information packets for donor visits.
  • Supervise interns as needed.
  • Other duties as assigned.

Qualifications: 

  • BA/BS required
  • Appreciation of the Museum’s mission and ability to be an effective spokesperson.
  • Minimum of 2 years of experience in a fast-paced office setting, preferably in fundraising or
  • customer service
  • Software system administration and data management experience.
  • Strong working knowledge of Microsoft Office applications required
  • Discretion of confidential information is essential. Able to follow information security protocols
  • An early adopter of technology and ability to learn new software quickly
  • Excellent attention to detail and accuracy, well organized, self-motivated
  • Ability to work quickly, independently, and be a creative problem solver
  • Good telephone, writing skills, and follow-up skills
  • Prior special events fundraising experience a plus
  • Experience with Raiser’s Edge or other database software preferred

WORKING CONDITIONS
Physical Demands: While performing the duties of this position the Development Associate is required to use a computer, sit, stand, or walk for long periods or at special events, occasional lift, push, pull or carry up to 25lbs. Must be able to converse with a variety of individuals both in person and on the telephone. The position also requires the ability to see & read a wide variety of handwritten forms, checks, and letters Work Environment: Work environment may vary dependent upon physical location where work is performed (internally or externally). General office environment shared common office space and equipment. Other Factors: Flexible schedule early morning, late evening, weekend hours on occasion; some holidays and special event days required 

OUR MISSION
Boston Children’s Museum engages children and families in joyful discovery experiences that instill an appreciation of our world, develop foundational skills, and spark a lifelong love of learning. 

OUR VISION
Boston Children’s Museum is a welcoming, imaginative, child-centered learning environment that supports diverse families in nurturing their children’s creativity and curiosity. We promote the healthy development of all children so they will fulfil their potential and contribute to our collective well-being and future prosperity. 

OUR VALUES
Creativity. Respect. Excellence. Accountability. Thoughtfulness. Equity.
Boston Children’s Museum is a curious, experimental, and creative learning organization. We have a child and family centered focus, welcoming and respecting all Museum audiences. We collaborate and show mutual respect and support for our colleagues. We recognize that each person has equal, intrinsic worth and deserves to be treated with dignity. We are a culture that innovates, changes, and pushes boundaries to keep the museum relevant. We are responsible to each other and strive to keep our commitments to our colleagues. We have a commitment to high ethical standards. We recognize the importance of work-life balance, respecting the importance of personal growth and family. We have an ongoing commitment to fairness in all aspects of the Museum and we embrace alternative ways of thinking. 

HOW TO APPLY: Send a copy of your resume and letter of interest to jobs@bostonchildrensmuseum.org, with the subject line: Development Associate 

Hours: 

FT- REGULAR, SALARY, 35HRS PER WK

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